Asset & CMDB

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ALL-IN-ONE ASSET MANAGEMENT

MANAGE EVERY ASSET

Manage your assets with a robust CMDB. Equipment, inventory, contracts, licenses and all configurable items your business needs to track and monitor.

RELATIONS MATTER

Be proactive by linking inventory items together and define impact. Visualize relations between inventory items with an dynamic relationship view.

SEARCH OPTIONS

Intuitive search option helps finding equipment or specific clients. Configuration item grid is also customizable.

FOR A STRUCTURED INVENTORY

CI files, folders and categories make it easy to classify. Security can also be added on folders to allow access and visibility management.

LINKED TO TICKETS

Requuest system allows configuration items to be linked to tickets. Managing clients impact can be facilitated by relating CIs to tickets.

IMPORT AND EXPORT INVENTORY

Benefit from a quick .csv file to import and integrate all your inventory in one place. Export selected items through the same feature.

Keeps track of every infrastructure items

AUTOMATE INVENTORY IMPORT

The application provides import templates, configurable SQL imports and automation options for recurrent importing. Also automate any types of alert such as equipment maintenance or expired licence contract.

Robust and Flexible CMDB

CUSTOM CATEGORIZATION

Easily manage and structure items inventory with categories and folders. Categories can be adapted using custom fields. When you create a category, simply select attributes. Easily manage relationships between elements.

Exceptional Tool, Great Results

Give your IT team extra motivation with this exceptionally effective help desk. Get instant results by improving response and resolution time. Track and measures agent's performance, queues dispatching and service level compliance. Moreover, align support and service to your business goals is key. Start your path to excellence with a codeless, easy to use yet flexible, web-based help desk.

Perfect for small and medium businesses looking to improve customer service.