Run Reliable, Custom Reports
SET FLEXIBLE DASHBOARD
Generate unlimited visual metrics with Requuest customizable dashboard. Circular and histogram view types provide highly relevant KPIs and shareable data to management.
Run on-demand reports from built-in prefabricated SQL queries. These available reports are based on popular and actionable reports.
TIME, DURATION AND TYPE GROUPING
Effortlessly set values in terms of time, duration and grouping type to be displayed in selected graphics.
EXPORT .CSV DATA
Found through the advanced search tool, export data as a report or perform an action on the generated tickets.
Dashboard and its performance indicators usage gives key insights to set goals and identify lack of performance team activities. Continual service improvement can be shaped by assessing support results, helping management to streamline IT operational costs.
Justify IT Success to the Management
Make Return on Investment Happen
Service and support is crucial for any business. Prove it by sending periodic straight forward reports to the management. Benchmark service level and show that you are SLA compliant, delivering high quality support and services to customers.